How can we help you?

You have a question, we have the answer 😉
If not, you can always contact us at info@mywellnessdoc.co

Coaching

Membership

How long does my membership last?
Your membership lasts as long as you want it to. It is a monthly membership which means it renews automatically each month. from the day you subscribe* to the program. You can cancel it at any time from your personal account. 

*your monthly renewal day is based on the day you first signed up.
How can I cancel my membership?

You can cancel your membership at any time from your personal account on the website www.mywellnessdoc.co or via the  My Wellness Doc app. 

When you cancel your membership the program remains active until you complete the current month. After that, your program will end together with your access to the My Wellness Doc app. 
You will always have access to your personalised nutrition and training plan, both of which will be shared with you via email.

Personalisation

How often are my personalised nutrition and training plans updated? 
Your personalised nutrition and training plans are updated as often as required based on your progress, your preferences, and any unplanned events. The idea is that your plan always matches your lifestyle so it is easy for you to follow and create a real routine. Your coach ultimately decides if and when your plan needs updating. 
Is the coaching program adapted to my existing medical conditions?

When you start the Coaching program, you’ll be asked to complete an assessment where you’ll be able to share any information about your current health conditions. Michele, Biologist and Dietician specialising in Sport Nutrition, is fully qualified to create custom nutritional and training plans based on various health conditions. 

Please keep in mind that the coaching program is not aimed to cure any medical or psychological conditions but it can enable you to find stability and happiness with your nutrition and training routine.  
I don’t have access to the gym, can I still follow the coaching program?

Absolutely yes! The plan your coach will create for you will be based on what you have access to. If you have access to a gym then it will include gym equipment, if not, your coach will reach out to you to understand what you have available and create a tailored personalised training plan based on that.

App

What is My Wellness Doc app? 

My Wellness Doc App is a members-only app where My Wellness Doc family members can access their programs. When following the coaching program you will have access to different features like progress monitoring, food equivalence calculator, personalised plans, ebooks and more.
Who can access the My Wellness Doc app?

Only program members can access the app. When you register, you will receive a welcome email with directions  to download and access the app.
How can I download the My Wellness Doc app?

When you subscribe to one of our programs, you will receive a welcome email with the directions to download and access the app.